Refund policy
We hope you love every book you find with us, but if something’s not quite right or you've changed your mind, we’re here to help.
If you’d like to return an item, please contact us within 14 days of receiving your order. Just send an email to returns@literarylanebookshop.com with your order number and reason for the return, and we’ll guide you through the next steps.
Once your return request is approved, you’ll have another 14 days to send the item back to us. Please make sure the item is in its original condition and packaging, just as you received it.
Depending on your preference, we’re happy to offer you a refund, exchange, or store credit. Please note that refunds are issued to the original payment method.
We’re a small, independent bookshop, so we’re not currently able to offer free returns. Return postage is at the customer’s expense, and we recommend using a tracked service to make sure your book gets back to us safely.
Exceptions & Notes
- Items that are damaged due to misuse or not returned in their original condition may not be eligible for a full refund.
- For any faulty or incorrect items, please reach out to us right away—we’ll make it right.
- Digital items are non-returnable.
If you have any questions or concerns about your order, just drop us a line—we’re always happy to help!